Managing Inline Comments and Feedback in Contently

Overview

This article explains how to manage inline comments and feedback in Contently. You’ll learn how to leave comments, tag team members, and use inline comments for real-time collaboration and feedback on content drafts.

Information

Managing inline comments in Contently is a key feature for team collaboration. Inline comments allow you to provide feedback directly within a draft, tag team members for their input, and keep a record of changes or discussions. This ensures clear communication and efficient content review during the creation process.

Here’s how to manage inline comments and feedback in Contently:

Step 1: Adding inline comments

• In the text editor, highlight the specific section of text you want to comment on.
• An orange "Add Comment" button will appear. Click the button to open the comment box.
• Type your comment or feedback in the provided field. Be specific to help the team member understand your suggestions or questions.
• Click "Post" to add the comment. The section of text will be highlighted in orange, indicating that a comment has been made.

Step 2: Tagging team members in comments

• To ensure that a specific team member sees your comment, use the "@" symbol followed by their name (e.g., @JohnSmith) within the comment.
• Tagged team members will receive a notification about the comment, prompting them to review and respond.
• This is especially useful when seeking input from editors, writers, or other stakeholders during the content creation process.

Step 3: Viewing and responding to comments

• Comments are visible directly within the text editor. You can click on any highlighted section to view the associated comment.
• To respond, simply click the comment and add your reply in the comment box. This creates a conversation thread that can be tracked throughout the content review process.
• Team members can also resolve comments once the issue is addressed. Click "Resolve" to mark the comment as complete, and the highlight will be removed from the text.

Step 4: Managing feedback with inline comments

• Inline comments are a valuable tool for collaborative feedback. You can use them to provide real-time edits, ask questions, or clarify instructions without needing to rely on external communication channels.
• By using the comment history, you can track revisions, understand previous decisions, and ensure that all feedback has been addressed before finalizing the content.

Inline comments streamline the review process by centralizing feedback directly within the draft, making it easy to manage and respond to edits, questions, or suggestions. This fosters more efficient collaboration, reducing back-and-forth emails and ensuring that all changes are properly tracked.

Summary

Managing inline comments and feedback in Contently allows for real-time collaboration on content drafts. By adding comments, tagging team members, and tracking responses, you ensure that feedback is organized, clear, and actionable. This process simplifies content review, improving communication and helping teams complete content efficiently and accurately.