Sales Enablement: Content Portal Guide – Contently

Overview

This article provides information on how to manage content in your Contently content portal, including how to include content from multiple publications, supported document types, and troubleshooting common issues.

Information

I have more than one Contently publication. Can I include content from more than one pub in my content portal?

Yes. When you create your content portal, you will be asked to choose which content sources you want to include. You will be able to choose from your Docalytics documents and the content you have published to your various websites.

Will all content from my website show up in my content portal?

No. Only published content that was created in Contently will show up in your content portal. This includes all pieces of content that have been published to the web as well as your Docalytics documents.

Can I include content from my internal website in my content portal?

Yes. As long as the content was created in Contently and it has a "published at" URL listed in Contently, content from your internal website can be included in your content portal.

Do content portals support Keynote or Powerpoint documents?

Right now, we only offer support for content published to the web and Docalytics documents. If you work with other file types, please reach out to our Product Adoption Team so they can share your feedback with the product team.

I updated the tags on my piece of published content in Contently but this change isn't showing up in my content portal. Why not?

These changes can take up to 24 hours to show up in your content portal.

I use the AEM integration. I published my piece of content but it isn't showing up in my content portal. Why not?

If you're using the AEM integration, you will need to manually fill in the "published at" URL in Contently when you publish a new piece of content.

Summary

This article explains how to manage content in your Contently content portal, including adding content from multiple publications, supported document types, and troubleshooting issues such as content not appearing or tag updates not reflecting immediately.