On Hold Feature

Overview

This article explains the on-hold feature for Managing Editors and Publication Owners, detailing how to enable and disable it, and the effects on notifications and workflow.

Information

The on-hold feature gives Managing Editors and Publication Owners the flexibility within workflows to pause all notifications on a story.

Things to note for Managing Editors and Publication Owners for the “On-Hold” feature:

• Can be enabled from the workflow tab

• When a story is put on hold the following happens:

1. Notification goes out to contributors on future steps indicating the story is on hold
2. The story can be found in the stories library under on hold filter
3. Additional notifications are paused

• To turn off the on-hold feature simply unclick

What happens when the story gets taken off hold:

• An entry is made into the activity log indicating that the user has removed the on-hold feature from the story
• Publication owners and the Managing Editor have the ability to restart the story and indicate the due date of the next workflow step with automated recommendations on further workflow due date adjustments
• All contributors assigned to the story will receive an email notification, indicating that the story has been resumed
• There is an alert on the top of the screen indicating that the story has been resumed

Summary

This article covers the on-hold feature for Managing Editors and Publication Owners, explaining how to enable and disable it, and detailing the effects on notifications and workflow. When a story is put on hold, notifications are paused and contributors are informed. When the hold is removed, notifications resume and the workflow can be adjusted.